Privacy Policy

Last updated: July 28, 2026

Introduction

This Privacy Policy describes how Revital Dental and Cosmetic Clinic ("we", "us", or "our") collects, uses, and protects your personal information when you use our online booking service and website.

Information We Collect

When you submit a booking request through our online booking system, we collect the following information:

  • Full name (first name and last name)
  • Phone number
  • Email address
  • Appointment preferences (selected service, preferred dentist, preferred date and time)
  • Booking message (any additional notes you provide)
  • SMS consent preference (whether you opt in to receive appointment-related SMS messages)

How We Use Your Information

We use the information you provide solely for the following purposes:

  • To process and manage your appointment booking request
  • To communicate with you regarding your appointment status (confirmation, rescheduling, or cancellation)
  • To send appointment reminders if you have opted in to SMS notifications
  • To respond to your inquiries or requests

Appointment Management

All online booking requests are reviewed by our staff before confirmation. Your booking request does not guarantee an appointment until confirmed by the clinic. Staff members with appropriate roles may access your booking information to manage appointments.

Email Notifications

We may send you email notifications related to your appointment, including booking confirmations, reminders, and any changes to your scheduled appointment.

SMS Notifications

If you have opted in to SMS notifications, we may send you transactional text messages related to your appointment through our SMS service provider (Text.lk). These messages are limited to appointment-related communications only. We do not send marketing SMS messages without your separate, explicit consent.

Data Correction and Contact

If you believe any information we hold about you is incorrect or you would like to request changes, please contact us at revitaldental@gmail.com or call us at +94 77 772 9736.

Data Retention

We retain your booking information only for as long as necessary to manage your appointment and maintain appropriate clinic records. For questions about our data retention practices, please contact us using the details above.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Patient data is not sold to third parties.

Emergency Notice

Our online booking system is not intended for medical emergencies. If you are experiencing a dental emergency, please contact emergency services or visit the nearest emergency room.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated date. We encourage you to review this page periodically.

Contact

If you have any questions about this Privacy Policy, please contact us: